Officer Motivation for Supervisors

Course Description:leadership

Good law enforcement supervisors and leaders understand the importance of highly motivated employees. Motivated employees produce more work, produce better quality work, have fewer work-related problems, and use less sick time than other officers. Indeed, studies have consistently identified first-line supervisors and leaders as the most important factors in determining an employee’s job satisfaction and productivity. Creating a team of motivated and productive officers requires supervisors and leaders with a keen understanding of human behavior and motivation. They understand how to recognize and meet officers’ needs, while also meeting the needs of the organization.

This interactive course is taught using a combination of small-group learning exercises, facilitated discussions, and problem-solving activities. Students will learn the fundamentals of human behavior and motivation, including the attitudes and characteristics of good leaders, proper use of power and authority, satisfying employee needs, appropriate use of rewards and punishments, creating productive environments, securing commitment, role of leader assumptions and expectations, and effective leadership communications.


To provide students with the attitudes, skills, and knowledge necessary to improve employee job satisfaction, morale, and productivity.

Course Outline:

  • Fundamentals of human behavior and motivation
  • Understanding employee needs
  • Importance of belonging, achievement, and recognition
  • Understanding the Hawthorne studies
  • Correct use of rewards and punishments
  • Qualities and characteristics of effective leaders
  • Developing and using power and authority
  • Leadership assumptions and Pygmalion
  • Using and understanding the Gallop Q12
  • Theory X and Theory Y
  • Five levels of leadership
  • Role modeling
  • Empowerment and teamwork
  • Leadership myths
  • Leadership communication
  • Managing difficult employees

The Instructor:

Brian Fitch, Ph.D., is a lieutenant and a 33-year veteran of the Los Angeles County Sheriff’s Department. Dr. Fitch is a nationally recognized expert who has trained more than 25,000 law enforcement professionals in leadership, communication, decision making, and ethics throughout the United States, as well as abroad in Oman, Qatar, Saudi Arabia, Canada, and the United Arab Emirates. Dr. Fitch holds faculty positions at Woodbury University and Southwestern University School of Law. Dr. Fitch has published more than 25 articles on leadership, communication, and ethics in Police Chief, FBI Law Enforcement Bulletin, Law Enforcement Executive Forum, Auspol, RCMP Gazette, and Law and Order, among others. Dr. Fitch has published and edited four books, including Law Enforcement Ethics: Classic and Contemporary Issues (Sage, 2013); and Law Enforcement Interpersonal Communication: The IMPACT Model (Sage, 2015). He is a graduate of the California Commission on POST Master Instructor Development Program and Cornell University’s Executive Leadership Program. Dr. Fitch holds a master’s degree in communication studies and a doctorate in human development.

Course Pre-requisites: Sworn Law Enforcement

Special Equipment/Other Needs: None

Total Course Hours: 8 Hours

Training Activity: Classroom

Approved Course List: 25 Maximum

Course Number: Not in course catalog

Course Justification: Counter-Terrorism Investigations and Law Enforcement - 2.1: The law enforcement community will ensure that suspects involved in criminal activities related to homeland security are successfully identified, deterred, detected, disrupted, investigated, and apprehended.

Target Discipline: LE Supervisors at all levels, including FTO, corporal, and sergeant, lieutenant.

Training Level: Performance Defensive (Operations)